Inventory and Logistics Coordinator
2 months ago
Job Summary
We are seeking a highly skilled and experienced Inventory and Customer Care Specialist to join our team at Interior Talent. As a key member of our operations team, you will play a crucial role in ensuring the smooth management of our inventory and providing exceptional customer service to our clients.
Key Responsibilities
- Inventory Management
- Oversee and manage inventory levels to ensure optimal stock levels and minimize shrinkage.
- Conduct regular inventory audits and reconciliations to ensure accuracy and compliance.
- Develop and implement inventory control procedures to optimize inventory turnover and reduce costs.
- Warehouse Management
- Supervise warehouse operations to ensure efficient storage and distribution of products.
- Coordinate with suppliers and logistics partners to ensure timely delivery of goods and meet customer demands.
- Maintain accurate records of all warehouse activities and inventory movements.
- Customer Service/Satisfaction
- Handle customer inquiries and complaints promptly and professionally, ensuring customer satisfaction and loyalty.
- Provide exceptional customer service, collaborating with the sales team to address customer needs and preferences.
- Develop and implement strategies to improve customer satisfaction and retention.
Qualifications
- Minimum of 2+ years of experience in inventory management, warehouse management, and customer service.
- Proficient in QuickBooks and Microsoft Office Suite.
- Languages: Must be fluent in Italian and English.
- Work Environment: Comfortable working in a warehouse and showroom setting.
- Willingness to travel to manage inventories and meet customer demands.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a strong focus on accuracy.
- Ability to handle pressure and meet tight deadlines.
Compensation and Benefits
- Annual Salary + Bonus Structure + Full Benefits.
- Annual salary is based on experience.
- Annual Bonus Potential.
- Benefits Include Healthcare (Medical, Dental, Vision) - The company covers 100% of health coverage, as well as dental and vision coverage. No waiting period.
- Vacation days.
- Sick days.
- Paid Holidays.
- A work phone is provided.
- Work-related travel expenses are covered.
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