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Maintenance Operations Manager

2 months ago


Fitchburg, Massachusetts, United States Blue Castle Agency Full time
About the Role

We are seeking an experienced Maintenance Operations Manager to join our team at Blue Castle Agency. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our 159-unit multifamily community.

Key Responsibilities
  • Oversee routine maintenance and emergency repairs to ensure the comfort and safety of our residents.
  • Lead a small team of maintenance staff and provide guidance on best practices and safety protocols.
  • Maintain the grounds and common areas, ensuring they are clean and free of debris.
  • Complete special projects and tasks as needed to support the overall operation of the community.
  • Be available for on-call service during your assigned week for after-hours emergencies.
  • Provide excellent customer service to residents, staff, and vendors.
  • Work independently and as part of a team, following safety protocols and procedures.
Requirements
  • 3-5+ years of experience in residential/multifamily maintenance.
  • Experience leading a small team.
  • The ability to lift up to 50 pounds, climb ladders, and work outdoors in various weather conditions.
  • Experience using common tools and equipment.
  • Strong communication, teamwork, and problem-solving skills.
  • A keen eye for detail and a commitment to completing tasks efficiently.
  • Basic computer skills.
What We Offer
  • Competitive pay + additional on-call pay + bonuses.
  • Medical, dental, and vision insurance.
  • Flexible spending accounts.
  • Life insurance.
  • Short and long-term disability insurance.
  • Paid time off.
  • 401(k) match.
  • Group legal, critical illness, hospitalization, accident, and pet insurance.
  • Employee assistance program.