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Automotive Service Operations Manager

2 months ago

Baraboo, Wisconsin, United States Workforce Solutions, LLC Full time
Job Overview

Workforce Solutions, LLC is collaborating with a reputable automotive service center to fill the position of Service Manager. This role is crucial for maintaining high standards of customer satisfaction and operational efficiency.

Key Responsibilities:

The Service Manager will be responsible for overseeing customer interactions at the automotive service center, ensuring that all client needs are addressed effectively. This position includes managing the workflow within the shop and providing direction to the Automotive Technicians. Additionally, the Service Manager will play a role in promoting services and ensuring accurate billing for all completed work.

Essential Qualifications:

  • Proven experience in a similar capacity or within the automotive sector
  • Basic mechanical knowledge
  • Strong customer service abilities for effective client engagement
  • ASE certification is a plus
  • Must possess a valid driver's license

Work Schedule:

The shop operates from 7 AM to 5:30 PM, offering a consistent work schedule of 40-45 hours per week, including a 12-1 PM unpaid lunch break. There are no weekend or evening shifts required.

Benefits and Perks:

Most positions come with comprehensive benefits packages, which typically include health insurance, paid time off, and retirement plans with employer contributions.

  • Paid holidays and one week of vacation for new employees, with additional time accrued based on tenure
  • 401k plan with up to 4% employer match after six months of service
  • Consistent schedule with no weekend work
  • Comfortable working environment with air conditioning

Application Process:

Interested candidates are encouraged to submit their resumes. Qualified individuals will undergo a phone screening followed by an interview with the hiring organization.

Additional Opportunities:

Explore more job openings through our platform or connect with our Lead Recruiting Partner for further inquiries.