Front Desk Associate

4 days ago


Estero, Florida, United States Hand & Stone - Fleming IslandGainesvilleNaplesEstero Full time
Job OverviewHand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

As a Front Desk Associate, you will play a critical role in ensuring that our customers' experience in our spa is nothing short of outstanding. You will be the first point of contact for our guests, providing exceptional customer service and building relationships that last.

Responsibilities:
  • Meet membership sales goals
  • Detailed knowledge of the menu of services - don't worry, we'll train you
  • Have excellent customer service to members and guests, while building relationships that last
  • Capable of working flexible hours
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Bring a positive and energetic attitude
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned

What We OfferWe understand that having a busy schedule is a challenge, and we're here to help. We offer various shifts to work with your lifestyle, not against it, with the necessity of a friendly and stable work environment. If you're looking to work full-time, great If you're looking to work part-time, great Let us know how we can accommodate you.

Benefits:
  • Competitive Compensation - hourly wage PLUS commissions
  • Contests - put your sales skills to the test
  • Career Advancement - rapid advancement, including management roles, based on performance
  • Ongoing Training - we're always learning and improving
  • Flexible Hours - whether you're working part-time or full-time, your busy lifestyle is on our mind
  • Positive and Professional Work Environment - we like to have fun and keep work interesting
  • Employee Discounts - who wouldn't want discounts on products, services, and gift cards?

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