Patient Care Coordinator

2 weeks ago


Akron, Ohio, United States UnitedHealth Group Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at UnitedHealth Group. As a key member of our care team, you will play a vital role in ensuring the smooth delivery of healthcare services to our patients.

Key Responsibilities
  • Greet patients upon arrival and check them into the department
  • Verify demographics and insurance information in APM and update as necessary
  • Schedule appointments and collect payments
  • Manage the waiting room and implement efficient customer-friendly processes
  • Collaborate with clinical team staff to ensure smooth patient flow
  • Communicate with clinical and clerical personnel about service issues and complaints
  • Assist coworkers and team members with duties as needed
Why Work for UnitedHealth Group?

We offer a comprehensive benefits package, competitive pay, and opportunities for professional growth and development. Our team is dedicated to making a positive impact on the lives of our patients and communities.

Requirements
  • High School Diploma/GED (or higher)
  • 1+ years of customer service experience with strong communication skills
  • Preferred qualifications: 1+ years of experience in a medical office or medical environment, Microsoft Office experience, and knowledge of medical terminology

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and are looking for a rewarding career, we encourage you to apply.



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