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Lead Case Management Specialist
2 months ago
WHO IS CHI?
Community Housing Innovations (CHI) is a non-profit organization dedicated to providing housing and human services aimed at promoting social and economic independence. Our mission is to eradicate generational poverty and enhance upward mobility by ensuring that all individuals and families have access to quality housing, a place to call home, and stable employment. We firmly believe that quality, affordable housing serves as the cornerstone for prosperity, personal fulfillment, and success.
WHY CHI?
At CHI, we are proud to employ a team of dedicated and compassionate individuals who are committed to giving back to their communities. We offer a comprehensive benefits package that includes:
- Paid time off
- Two personal days awarded annually
- Health insurance and health reimbursement account
- Dental and vision plans
- Flexible spending account
- AFLAC supplemental insurance
- Voluntary plans
- Dependent Care Spending Account
- Employee perks through Working Advantage
- 401(k) retirement plan
- Life insurance
- Employee Assistance Program
- Ongoing training and career development opportunities
DIVERSITY, EQUITY, AND INCLUSION
Community Housing Innovations, Inc. (CHI) values diversity and is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants, prohibiting discrimination based on race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable laws. CHI is committed to fostering diversity, equity, and inclusion in all aspects of our operations.
This commitment extends to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and all other terms and conditions of employment.
WHAT WILL I BE DOING?
CHI is seeking a full-time Lead Case Management Specialist for our Middle Country location. In this role, you will oversee all supervisory functions related to social work services within an emergency housing context. Reporting to the Program Manager, you will collaborate with an interdisciplinary team and supervise the overall operations of Case Managers at your site. Your responsibilities will include:
- Providing crisis intervention as necessary.
- Supporting direct case management tasks as required.
- Conducting regular supervision for Case Managers.
- Holding one-on-one meetings with team members to review performance goals, achievements, and feedback regularly.
- Ensuring that quality housing services are delivered effectively and in compliance with established guidelines.
- Promoting sound social work practices through supervision, including case consultations and performance evaluations.
- Overseeing the timely submission of all required reports and documentation.
- Acting as a liaison with agencies responsible for client referrals.
- Ensuring proper use of company resources.
- Serving as a role model for Case Management staff in alignment with agency policies.
- Providing ongoing training and development opportunities for staff.
- Participating in the hiring process and conducting employee evaluations.
- Managing coverage and payroll procedures within the department.
WHAT DO I NEED?
- Education: A BSW or MSW from an accredited institution is required.
- Experience: 2-5 years of experience in management services is preferred.
- Certificates or Licenses: A valid driver's license is necessary.
- Communication: Excellent verbal and written communication skills are essential. Proficiency in English is required; bilingual (Spanish) is a plus.
- Computer Skills: Basic proficiency in MS Windows, MS Office, and internet usage is required. Familiarity with Foothold Awards System is advantageous.
- Math Skills: Basic math skills are necessary.
- Physical Performance: Ability to tour properties and perform physical tasks as needed.
- Reasoning Ability: Strong decision-making and prioritization skills are essential.
- Other Skills: Ability to work independently or collaboratively, stay organized, manage responsibilities, work under pressure, meet deadlines, multitask, and maintain attention to detail.
ANYTHING ELSE?
- Salary: $62,400 annually. Exempt position.
- Open shifts: Sunday-Thursday, 11 am - 7 pm.
We encourage you to apply online for this opportunity.
