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Retail Loss Prevention Investigator

2 months ago

Miami, United States Sephora USA, Inc. Full time
About the Role

Sephora USA, Inc. is seeking a highly skilled Asset Protection Specialist to join our team. As a Store Loss Prevention Investigator, you will play a critical role in protecting the assets of our stores against theft.

Key Responsibilities
  • Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
  • Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
  • Testify in court on behalf of the company, in any case, criminal or civil, to which you are summoned.
  • Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
  • Provide support and work in multiple store locations if hired in a multi-store area.
  • Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
  • Demonstrate Sephora's values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Requirements
  • Minimum 1-year asset protection or loss prevention experience in a retail environment.
  • Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
  • Strong communication skills.
  • Ability to stand/walk the sales floor for entire shift, with or without accommodation.
  • Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
  • Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook.
About Sephora

Sephora is a beauty community where everyone's uniqueness is celebrated, respected, and honored. We drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action.

We offer comprehensive healthcare and wellbeing benefits based on eligibility, 401(k) savings plan, paid time off, employee discount/product perks, tuition reimbursement, and employee referral bonus programs.