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Business Operations Manager

2 months ago

Laveen Arizona, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and experienced Business Manager to join our team at Massage Envy. As a Business Manager, you will play a vital role in supporting and assisting the Senior General Manager with overseeing the day-to-day operations of our location.

Key Responsibilities
  • Drive sales goals and build high-performing teams
  • Develop and implement effective sales strategies to meet and exceed sales targets
  • Provide exceptional customer service and ensure a positive customer experience
  • Collaborate with the Senior General Manager to develop and implement business plans and strategies
  • Manage and motivate multiple employees in diverse fields
  • Have a successful track record in goal management and sales performance
  • Display a friendly, motivated, and sales-driven attitude
Requirements
  • Experience in sales and customer service in a retail setting
  • Experience in training staff and developing talent
  • Experience in spa management (Highly Preferred)
  • Retail management experience (Strongly Preferred)
  • Strong administrative and back-office skills (Required)
  • Bilingual in English and Spanish is a plus
Benefits
  • Competitive hourly rate and bonus opportunities
  • Excellent medical plans
  • Dental and vision insurance
  • Paid time off
  • Comprehensive 401(k) package
  • 40% discount on products
  • Employee referral bonuses
  • Free massage and skincare services monthly