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Automotive Parts Specialist

2 months ago

Chicago, Illinois, United States Genuine Parts Company Full time

We are seeking a highly skilled and knowledgeable Automotive Parts Specialist to join our team at Genuine Parts Company. As a key member of our team, you will be responsible for providing exceptional customer service and support to our fleet customers, while also utilizing your expertise to source and provide parts for specialized equipment.

Key Responsibilities:

  • Provide and source parts for specialized equipment for our fleet customers
  • Utilize your extensive knowledge of automotive parts to assist other team members and answer questions for customers
  • Provide outstanding customer service and interact with management and technicians
  • Bring a customer-focused approach and high energy to our fast-paced environment
  • Ask appropriate questions to ensure correct parts are researched and sourced
  • Inform customers on parts availability

Requirements:

  • Valid Driver's License
  • Previous experience in a parts store or automotive industry, or a willingness to learn all things auto parts
  • High School Diploma or GED, Technical or Trade school courses or degree
  • Excellent verbal and written communication skills
  • Great listening skills and empathy for customers
  • Ability to work in a shop environment

Preferred Qualifications:

  • Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
  • Experience in airport ground support equipment
  • Knowledge of cataloging, sourcing, and/or inventory management systems
  • ASE Certifications

What We Offer:

  • Competitive Pay
  • Benefits include: Medical, Dental, Vision, 401K w/match, paid holidays and vacation, NAPA discount, tuition reimbursement and more
  • A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no two days or career paths are the same
  • Great training, and ongoing development with support from multiple leaders/your team