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Market Intelligence Specialist

2 months ago

New York, New York, United States DailyPay Full time
About DailyPay

DailyPay is a leading on-demand pay solution that is transforming the way people get paid. Our award-winning technology platform helps top employers build stronger relationships with their employees, enabling workers to feel more motivated and financially secure.

The Role

We are seeking a highly skilled Market Intelligence Manager to join our team. This role will play a pivotal part in supporting our Product Marketing, Sales, Product, and Client Success teams by conducting thorough analyses of the competitive landscape, supporting exploratory research on market trends, and overseeing the operations of research and intelligence initiatives.

Key Responsibilities
  • Lead the strategic direction of competitive intelligence efforts, conducting comprehensive research on current and adjacent competitor sets to unveil crucial insights and emerging trends.
  • Utilize CI software such as Klue to monitor feedback channels, synthesize data into easily understandable formats, and provide actionable insights to inform strategic decision-making.
  • Manage and curate the competitive intelligence repository, ensuring it is regularly updated to meet current organizational needs and standards.
  • Develop intelligence digests to succinctly summarize top news and provide in-depth analysis of its implications for the organization.
  • Proactively manage SLAs to ensure timely collection and updating of intelligence resources and collaborate on intelligence reporting and asset creation.
  • Provide strategic recommendations for product positioning and competitive strategy.
  • Drive the development and execution of strategic plans for market research initiatives aligned with overarching business objectives.
  • Lead the analysis and interpretation of research findings to extract actionable insights and recommendations for decision-making.
  • Aggregating and synthesizing customer feedback and insights to inform product development, marketing strategies, and customer experience enhancement.
  • Communicate research findings and strategic recommendations effectively to senior management and key stakeholders through detailed reports, dynamic presentations, and interactive dashboards.
Requirements
  • 5+ years of professional experience in operations, research, PMM, or similar role.
  • Experience delivering process improvement strategies to support cross-department initiatives.
  • Experience managing research operations, including research vendor management, research initiative planning, data cleaning.
  • Experience in both structured and unstructured research methods.
  • Experience working in Klue or a similar CI tool.
  • Exceptional written and verbal communication skills.
  • Excellent time management and project management skills.
  • Experience working with data sets in Excel.
  • Experience delivering thoughtful and impactful content through PowerPoint.
  • Ability to work independently with minimal supervision.
  • Demonstrated professionalism and ability to navigate difficult questions/requests.
  • Flexibility to learn on an accelerated curve and adapt quickly to changing needs.
Compensation

DailyPay takes a market-based approach to compensation, which may vary depending on your location. United States locations are categorized into three tiers based on a cost of labor index for that geographic area. The salary ranges are listed by geographic tier.

New York City: $111,000-$144,000 USD

Remote, Premium (California, Connecticut, Washington D.C., New Jersey, New York, Massachusetts, Washington): $74,000-$96,000 USD

Remote, Standard: $70,000-$91,000 USD

About DailyPay's Culture

DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment, and access for all. We strive to build and develop diverse teams to create an organization where innovation thrives, where the full potential of each person is engaged, and their views, beliefs, and values are integrated into our ways of working.

We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [redacted]. All requests for accommodation will be addressed as confidentially as practicable.

DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.