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Customer Success Consultant

1 week ago

Phoenix, Arizona, United States Otsuka America Pharmaceutical Inc. Full time
About Otsuka America Pharmaceutical Inc.
Otsuka America Pharmaceutical Inc. is a forward-thinking pharmaceutical company committed to advancing human health through innovative research, development, and marketing of medicines. Our mission is to address unmet medical needs and improve patient outcomes by harnessing the power of science and technology.

Job Opportunity
We are currently seeking a skilled Customer Success Consultant - Pharmaceutical Industry to join our team. As a key contributor to our commercial organization, you will play a vital role in driving customer success and growing our business.

  • Main Responsibilities:
  • • Develop and implement customized customer success plans that meet individual customer needs.
  • • Provide strategic guidance and support to customers on product usage, clinical applications, and business opportunities.
  • • Foster strong relationships with key stakeholders, including healthcare providers, payers, and industry partners.
  • • Collaborate with internal teams to ensure seamless execution of customer success initiatives.

Requirements
To excel in this role, you will need:
  • Qualifications:
  • • Minimum 3 years of experience in customer success, account management, or a related field.
  • • Proven track record of success in driving customer growth and satisfaction.
  • • Strong clinical knowledge and expertise in the pharmaceutical industry.
  • • Excellent communication, interpersonal, and problem-solving skills.

What We Offer
We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development.