Security Operations Coordinator

1 week ago


Kutztown, Pennsylvania, United States KRE Security Full time
Job Summary:

KRE Security, LLC is a family-owned Security Guard Service provider seeking a highly skilled Security Operations Coordinator to join our Office Team in Hamburg, PA. As a key member of our Scheduling Team, you will play a pivotal role in ensuring all client needs are met and our security personnel are supported.

Key Responsibilities:
  • Monitor and assist security guards with their daily tasks, including clock in and clock out requests and login issues.
  • Accept call-offs and work to fill shifts to ensure all sites have necessary coverage.
  • Provide excellent customer service and communication to clients and guards, including answering phone calls, responding to emails and text messages, and directing information to the correct individual or team.
  • Assist with general office duties, including cleaning, filing, scanning, and maintaining the uniform closet.
  • Work collaboratively with the Scheduling Team to ensure all tasks are completed in a timely and professional manner.

Requirements:
  • High school diploma or equivalent required; degree in a related field preferred.
  • Excellent communication and customer service skills.
  • Ability to multitask and work independently in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work a part-time schedule, including weekends and holidays.

What We Offer:
  • Competitive hourly rate: $16.00 - $18.00 based on experience.
  • Opportunity for advancement and professional growth.
  • Benefits package available after completion of 60-day probationary period.

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