Security Operations Coordinator
1 week ago
KRE Security, LLC is a family-owned Security Guard Service provider seeking a highly skilled Security Operations Coordinator to join our Office Team in Hamburg, PA. As a key member of our Scheduling Team, you will play a pivotal role in ensuring all client needs are met and our security personnel are supported.
Key Responsibilities:
- Monitor and assist security guards with their daily tasks, including clock in and clock out requests and login issues.
- Accept call-offs and work to fill shifts to ensure all sites have necessary coverage.
- Provide excellent customer service and communication to clients and guards, including answering phone calls, responding to emails and text messages, and directing information to the correct individual or team.
- Assist with general office duties, including cleaning, filing, scanning, and maintaining the uniform closet.
- Work collaboratively with the Scheduling Team to ensure all tasks are completed in a timely and professional manner.
Requirements:
- High school diploma or equivalent required; degree in a related field preferred.
- Excellent communication and customer service skills.
- Ability to multitask and work independently in a fast-paced environment.
- Strong problem-solving and conflict resolution skills.
- Ability to work a part-time schedule, including weekends and holidays.
What We Offer:
- Competitive hourly rate: $16.00 - $18.00 based on experience.
- Opportunity for advancement and professional growth.
- Benefits package available after completion of 60-day probationary period.
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