Customer Experience Supervisor
7 days ago
The Dakota Economic Development Corp is seeking an experienced Customer Experience Supervisor to lead our loan origination team. In this role, you will be responsible for driving loan origination goals and optimizing team performance.
Key Responsibilities:
- Supervise and lead team members to achieve loan processing goals and objectives.
- Develop and implement strategies to improve team performance and customer satisfaction.
- Ensure compliance with regulatory requirements and company policies.
- Collaborate with cross-functional teams to ensure seamless loan processing operations.
- Provide regular feedback and coaching to team members to ensure continuous improvement.
Requirements:
- Minimum 2 years of experience in loan processing or a related field.
- Proven track record of achieving loan origination goals and objectives.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- A competitive salary of $20/hour.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities to enhance job skills and career advancement.
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