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Retail Sales Lead

2 months ago

Lahaina, Hawaii, United States Event Network Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Lead to join our team at the Royal Lahaina Resort gift shop. As a Sales Lead, you will play a key role in delivering exceptional guest experiences and driving sales growth.

Key Responsibilities:

  • Provide exceptional guest service and support the store management team in day-to-day operations.
  • Ensure that our guests have the best shopping experience ever by engaging with them and creating an entertaining, fun, exciting, and memorable experience.
  • Proactively intercept, engage, and demonstrate product to customers in a positive, welcoming, and outgoing manner.
  • Effectively communicate product features and benefits to customers.
  • Welcoming, positive, engaging, and friendly towards our guests, team members, and venue staff.

Requirements:

  • Prior retail keyholder, retail supervisory, cash-handling, and customer service experience.
  • Strong merchandising skills.
  • Able to work a flexible schedule, including weekends, early evenings, and holidays.
  • Naturally enjoy interacting with people of all ages.

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Sales Lead is frequently required to stand; walk; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The Sales Lead must frequently lift and/or move up to 40 pounds.