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Customer Experience Representative

3 weeks ago

Simpsonville, South Carolina, United States YMCA of Greenville Full time

Strengthen the community through youth development, healthy living, and social responsibility. Deliver excellent service to members, guests, and program participants, responding to member and guest needs, and promoting memberships and programs.

About Us

The YMCA of Greenville is a dynamic organization that values its employees and provides a supportive work environment.

We are offering an estimated annual salary of $38,000 for this position.

Responsibilities
  • Provide exceptional customer service to members, guests, and program participants.
  • Conduct tours, sell memberships and programs, and provide information about facilities and services.
  • Resolve membership concerns and report unusual situations or unresolved issues to supervisors.
  • Apply YMCA policies related to member services.
  • Register and receipt monies for memberships and program participants.
Requirements
  • CPR/First Aid, Blood Bourne Pathogen, and Child Abuse Prevention training within the first 30 days of employment.
  • High school diploma and at least three months of customer service/public relations experience.
  • Detail-oriented, strong organizational skills, and ability to multi-task.
  • Enthusiasm and excellent customer service skills.
  • Excellent communication skills.