Operations Manager

3 weeks ago


Raleigh, North Carolina, United States Massage Envy Full time
Lead a Team of Care Professionals

At Massage Envy Crabtree, we're looking for a natural leader who can inspire and motivate a team of caring professionals to deliver an exceptional experience for our clients. As a key member of our management team, you'll be responsible for driving memberships, promoting retail sales, and guiding your team to achieve their best.

Key Responsibilities:
  • Manage all operational aspects, including membership growth, retail sales, and team performance
  • Develop and implement strategies to drive business growth and improve client satisfaction
  • Lead and motivate a team of care professionals to deliver exceptional client experiences
  • Ensure compliance with all laws and regulations, and maintain a safe and therapeutic environment
  • Collaborate with other departments to achieve business objectives and improve overall performance
What We Offer:
  • Competitive base pay and bonus structure
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) and paid time off for full-time employees
  • Employee referral bonus program and employee assistance program
  • A flexible schedule and in-depth product and service training
  • A free massage, skincare, or stretch service each month, and discounts on all products
Requirements:
  • Management and/or sales experience in a personal service environment, such as a spa, salon, or gym
  • Natural leadership skills, with the ability to build relationships and motivate a team
  • Excellent communication and problem-solving skills, with the ability to create a positive workplace culture

If you're a motivated and results-driven leader who is passionate about delivering exceptional client experiences, we'd love to hear from you.


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