Credit Services Associate I

3 weeks ago


New Braunfels, Texas, United States HD Supply Full time
Job Summary

HD Supply is seeking a skilled Credit Services Associate I to join our team. As a key member of our credit and collections team, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Main Responsibilities
  • Respond to inbound calls and emails, providing accurate and timely information to customers regarding their accounts.
  • Gather and translate customer account information and internal data to ensure effective collection of receivables.
  • Perform accurate and timely entry of customer selections into order processing systems.
  • Monitor and track customer orders in accordance with credit and collection standards.
  • Resolve issues with customers, including processing adjustments on late charges and overages/shortages based on established guidelines.

Requirements
  • HS Diploma or GED strongly preferred.
  • 0-2 years of experience in a related field.
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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