Transit Operations Manager

2 weeks ago

Bradenton, Florida, United States Manatee County, FL Full time
Salary: $54, $82,009.20 Annually

Location : Bradenton, FL

Job Type: Full-Time (Salaried)

Department: Public Works

Division: Transit

General Information

Work Location: 2411 Tallevast Road, Sarasota, Florida 34243

Work Hours: Monday - Friday 7:00 - 4:00 PM

This role is responsible for overseeing, coordinating, and evaluating daily Transit operations. The position manages all Fixed-Route and Para-Transit bus services throughout the region, supervising bus operators, team leaders, and dispatch personnel.

Note: This position is appointed by the Manatee County Commission and is subject to the discretion of the County Administrator. Employment may be terminated at any time with or without cause.

Working Conditions
Indoor and outdoor environments; exposure to high noise levels during certain tasks. Capable of lifting equipment weighing up to 50 lbs independently; up to 100 lbs with assistance.

This is a safety-sensitive role. Employment and ongoing employment with Manatee County Government depend on passing required pre-employment and employment screenings. An applicant or employee who fails to pass a drug/alcohol screening will be disqualified from employment for three (3) years.

Job Responsibilities

Essential Functions:

1. Applies knowledge of relevant traffic laws and regulations; learns and applies knowledge of the geography of the County and applicable bus routes; understands security and safety requirements associated with transit operations.

2. Collaborates with operator supervisors to address issues, provide special instructions, and manage schedule adjustments; analyzes scheduling, passenger load patterns, and driver workloads; recommends service enhancements to meet public demand; maintains operator records.

3. Establishes operational procedures and guidelines for Transit operations; ensures compliance with Personnel Policy, departmental procedures, and Federal, State, and local laws.

4. Reviews and investigates vehicular and personnel-related incidents; manages accident response and resolution.

5. Participates in the development and management of the division's training programs, including first aid, CPR, emergency care, and passenger relations.

6. Reviews daily reports and monthly billing for accuracy; assists in preparing and monitoring the annual budget.

7. Coordinates preventive maintenance with the Fleet Services Division; monitors bus and equipment needs and makes recommendations for replacements or alternatives.

8. Performs clerical and financial duties as needed; may fill in for other positions as required.

9. Aids in policy development and the introduction of new services and agency contracts for the division.

10. Ensures the division operates efficiently and meets established goals; addresses citizen complaints promptly and appropriately.

11. Plans, assigns, and directs the work of assigned staff; conducts personnel-related duties, including hiring recommendations, disciplinary actions, and performance evaluations.

12. Inspects routes for passenger safety, road conditions, and scheduled arrivals; operates support vehicles when necessary.

13. Communicates effectively and professionally, both orally and in writing.

14. Establishes and maintains positive working relationships with colleagues, supervisors, and clients.

15. Represents the division and the County at public meetings and forums in a professional manner.

16. Acts as Division Manager in their absence.

17. Provides technical support to County administrative staff for resolving complaints and conflicts.

18. Generates statistical data for Federal and State mandated reports impacting funding; tracks and revises existing reports, timetables, and schedules.

Additional Responsibilities:

Performs other related duties as required, including responding to weather or other emergency situations.

Minimum Qualifications

Associate's degree in business, public administration, planning, or a related field.

At least four (4) years of experience in mass transit and/or para-transit operations.

A minimum of two (2) years of supervisory experience.

Valid Florida Class "B" Commercial Driver's License (CDL), with a Passenger Endorsement or must obtain within 30 days of hire.

Equivalent combinations of education and experience may be considered.

Knowledge, Skills, and Abilities:

Ability to perform physical tasks involving climbing, pulling, pushing, walking, standing, bending, balancing, kneeling, and stooping.

Complete field of vision required with near, far, and peripheral acuity and depth perception.

Skill in safely operating a County bus or other Transit vehicle under varying weather and traffic conditions.

Veterans Preference

In accordance with Florida Statute 295.07, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide appropriate documentation with their application.

EEO/ADA Statement

Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources.

Drug-Free Workplace

Manatee County Government maintains a drug-free workplace in accordance with Federal and Florida Law.

Emergency Response/Recovery Activities

All employees may be required to work before, during, or after an emergency. During such times, employees may be assigned duties outside their normal scope of work to meet the needs of the County and its citizens.

Full-Time Positions

Employee Assistance Program (EAP):
  • ComPsych offers emotional, financial, legal, and work/life balance support for employees and their families.
  • LAMP counselors provide personal support for emotional, substance abuse, marital, and financial issues.
  • Five (5) free visits annually for employees and covered family members.
Wellbeing Benefits:
  • Wellness/Health Coaches (5 Free per year)
  • On-site Fitness Centers with 24/7 access
  • Personal Training (5 Free per year)
  • Group Fitness Classes
  • Registered Dietician (5 Free per year)
Miscellaneous Benefits:
  • Workers' Compensation
  • Training/Seminars
  • Government employee discounts at various retailers and attractions
Paid Time Off:
  • 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
  • Three (3) Personal Holidays
  • Family Sick Leave
Insurance:
  • Award-winning Health Plan with low deductibles.
  • Dental and Vision Insurance
  • Life Insurance (6 times salary at low cost)
Retirement:
  • Florida Retirement System (FRS) with Pension Plan and Investment Plan options.
Education Benefits:
  • Tuition Reimbursement eligible after six (6) months of Public Service.

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