IT Systems Administrator

4 weeks ago


Bentonville, Arkansas, United States City of Bentonville Full time
Job Summary

The City of Bentonville is seeking a highly skilled IT Systems Administrator to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT systems and network operations.

Key Responsibilities
  • Maintain and upgrade Windows servers, Department Level Applications, and various network equipment.
  • Utilize the IT Service Desk to receive work, document fixes, and research solutions.
  • Perform daily operational support and monitoring of all information systems and services, including Windows AD, DHCP, DNS, IIS, Apache, SQL, Exchange, VMWare, Microsoft Azure, and Office 365.
  • Provide operational support for Department Level applications and systems.
  • Monitor and maintain backup systems for city data infrastructure.
  • Collaborate with our IT team to analyze and resolve performance and other IT-related issues.
  • Create and maintain system administration procedures and technical documentation.
  • Follow City IT standards, policies, and procedures.
  • Assist users with IT and network operations tasks as requested.
  • Ensure compliance with security and regulatory requirements.
  • Collaborate with IT management staff and our IT team to implement large-scale IT initiatives.
  • Provide technology mentoring and training to IT staff and city employees.
Requirements
  • High School diploma or equivalent and 2-Year college-level education and/or credentials, and 5+ years IT Technician experience; or a combination of education and work experience sufficient to perform all required duties at a fully competent advanced level.
  • Excellent organizational, time-management, and customer-service skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.
Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually quiet.



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