Evening Shelter Program Manager

3 days ago


Nashville, Tennessee, United States Oasis Center Full time
Job Summary

Oasis Center seeks a highly skilled and compassionate Evening Shelter Manager to oversee the crisis to housing continuum at our youth shelter. As a key member of our team, you will provide leadership and operations oversight to support youth and families experiencing housing instability.

Key Responsibilities
  • Provide supervision and support to evening and overnight residential counselors, ensuring a safe and supportive environment for youth and families.
  • Oversee day-to-day operations of the runaway house, including cleanliness and maintenance.
  • Engage in case conferencing with youth, case managers, and other parties to understand needs, strengths, and goals, and develop individualized care plans.
  • Manage the crisis hotline during evening hours, providing safety planning support and documenting crisis calls.
  • Train and support staff and volunteers in crisis line procedures and protocols.
  • Build trusting relationships with residents, providing emotional support and crisis intervention as needed.
  • Coordinate intake and discharge processes, including assessments and follow-up care.
  • Plan and facilitate activities, workshops, and life skills training for residents.
  • Manage the budget in coordination with the Sr. Director of Youth Diversion and Emergency Shelter.
  • Coordinate internal service transitions with the manager of outreach, prevention manager, and clinical staff.
Requirements
  • Bachelor's degree in social work, psychology, counseling, or a related field.
  • Minimum of 3-5 years of experience working with at-risk youth, including supervisory experience.
  • Valid driver's license and ability to pass a background check.
Benefits
  • Free HDHP, HSA, vision, dental, and LTD insurance.
  • Employer HSA contribution.
  • 12 paid holidays.
  • PTO.
  • 401K with up to 3% match.
  • Paid parental leave.


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