Customer Service Ambassador
6 days ago
**Job Overview:** Sales Team Member
Against All Odds is seeking a highly motivated Sales Team Member to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.
About the Role:
The primary responsibilities of this role include ensuring every customer receives outstanding customer service, maintaining awareness of all product information, and assisting in floor moves and merchandising.
Responsibilities:
- Provide exceptional customer service by greeting and acknowledging each customer, maintaining high standards, and demonstrating solid product knowledge.
- Maintain awareness of all product information, promotions, and advertisements.
- Assist in floor moves, merchandising, display maintenance, and store housekeeping.
- Process and replenish merchandise; participate in receiving and monitoring floor stock.
- Adhere to company policies, procedures, and practices, including signing, pricing, and loss prevention.
- Accurately complete sales transactions and maintain proper cash accountabilities at POS registers.
Requirements:
- Knowledge of retail computer systems, MS Word, and Excel is a plus.
- A commitment to service excellence and customer satisfaction.
- Solid team player with excellent interpersonal skills.
- Excellent communication skills, high attention to detail, and ability to multi-task.
- Ability and willingness to work flexible hours, including evenings, weekends, and holidays.
Physical Demands:
- Lift, move, and handle up to 60 pounds frequently to stock merchandise.
- Ability to stand/walk for an extended period.
- Ability to bend, reach, lift, and climb.
Estimated Salary: $12-$15 per hour
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