Customer Service Ambassador

6 days ago


Hyattsville, Maryland, United States Against All Odds Full time

**Job Overview:** Sales Team Member

Against All Odds is seeking a highly motivated Sales Team Member to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.

About the Role:

The primary responsibilities of this role include ensuring every customer receives outstanding customer service, maintaining awareness of all product information, and assisting in floor moves and merchandising.

Responsibilities:

  • Provide exceptional customer service by greeting and acknowledging each customer, maintaining high standards, and demonstrating solid product knowledge.
  • Maintain awareness of all product information, promotions, and advertisements.
  • Assist in floor moves, merchandising, display maintenance, and store housekeeping.
  • Process and replenish merchandise; participate in receiving and monitoring floor stock.
  • Adhere to company policies, procedures, and practices, including signing, pricing, and loss prevention.
  • Accurately complete sales transactions and maintain proper cash accountabilities at POS registers.

Requirements:

  • Knowledge of retail computer systems, MS Word, and Excel is a plus.
  • A commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Excellent communication skills, high attention to detail, and ability to multi-task.
  • Ability and willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Demands:

  • Lift, move, and handle up to 60 pounds frequently to stock merchandise.
  • Ability to stand/walk for an extended period.
  • Ability to bend, reach, lift, and climb.

Estimated Salary: $12-$15 per hour



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