Patient Experience Specialist

7 days ago


Fairfield, California, United States Smile Again Dental Implant Center Full time
Company Overview

Smile Again Dental Implant Center is a unique healthcare provider that offers all essential components for successful dental implant treatments in-house. From consultation and treatment planning to surgery, restorative care, and on-site teeth creation, we deliver everything in one convenient location.

We are looking for an engaging and personable receptionist who is passionate about connecting with prospective patients and enhancing their experience.

Job Description:

Key Responsibilities:
  • Provide excellent customer service and ensure a positive patient experience
  • Manage incoming calls, schedule and confirm appointments
  • Monitor patient wait times and work with the Dental Director to enhance the overall patient experience
  • Maintain accurate records and communicate effectively with patients and staff

Requirements:

  • Minimum of 1 year as a receptionist or administrative assistance required
  • Proficiency in Microsoft Word and general computer skills
  • Strong organizational and interpersonal skills

Estimated Salary: $50,000-$65,000 per year, commensurate with experience and qualifications.



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