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Installation Support Specialist

2 months ago

Grand Rapids, Michigan, United States Window World of West MI & Kalamazoo Full time
Job Overview

Window World of West MI & Kalamazoo is on the lookout for an Installation Support Specialist. This full-time position involves collaborating with the installation crew to effectively install windows, patio doors, and entry doors at various job sites.


Benefits:
  • Company gatherings to foster team spirit
  • Attractive salary structure
  • Employee perks and discounts
  • Complimentary uniforms provided
  • Career advancement opportunities

What We Provide:
  • Competitive biweekly compensation with chances for bonuses based on performance.
  • All necessary materials are prepared and ready for collection, eliminating the need for personal supplies.
  • Well-organized inventory for easy access to products and materials.
  • Consistent support from Window World to ensure efficient operations and address any homeowner questions.
  • Paid training to develop your skills and progress in your career.
  • Clear pathways for career advancement within the organization.
  • A vibrant team culture with regular events to promote collaboration and camaraderie.
Key Responsibilities:
  • Arrive punctually at the designated location to collect pre-sold products and transport them to customer residences.
  • Remove and gather old windows and/or doors for disposal.
  • Address unexpected challenges in the field to prevent delays or rescheduling.
  • Complete installation tasks efficiently and professionally, including all finishing touches, insulation, and caulking.
  • Collect final payments, conduct surveys, and obtain completion certificates from customers.
Qualifications:
  • Proficient knowledge and skills in removing and installing windows and doors.
  • Excellent communication and customer service abilities.
  • Strong problem-solving skills and effective time management.
  • Commitment to high-quality craftsmanship and attention to detail.
Company Background:

Window World is recognized as the largest residential exterior remodeler in the United States. To meet the increasing demand from customers, we are seeking dedicated and skilled contractors to handle pre-sold window and door projects. Our energy-efficient products come with industry-leading warranties, and we pride ourselves on exceptional customer service and meticulous attention to detail. Our mission is straightforward: to deliver outstanding quality and craftsmanship alongside superior service at competitive prices.