Housekeeping Attendant

1 week ago

Magnolia, Texas, United States Moodynational Full time

Job Summary

The Homewood Suites by Hilton Houston-Woodlands, managed by Moody National Management LP, is seeking a skilled Room Attendant to contribute to high levels of guest satisfaction by achieving or exceeding the Company's and Hotel Brand's standards regarding the cleanliness and safety of guest rooms.

Key Responsibilities

  • Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards.
  • Pick up trash, change linens, make beds, clean bathrooms thoroughly, vacuum and dust guest rooms, clean windows and balconies (if applicable).
  • Respond to guest inquiries in a courteous manner and professionally resolve issues.
  • Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor.
  • Maintain required inventory on housekeeping cart and order or obtain additional supplies as needed.
  • Assist in the Laundry Department as requested.
  • Participate in deep cleaning projects and daily special projects.

Requirements

  • Sound working familiarity with safety and security procedures and guidelines.
  • Ability to read and understand written instructions to carry through housekeeping tasks.
  • Good command of the English language; second language proficiency desirable.
  • Excellent time management skills and ability to multi-task and prioritize work.
  • Ability to maintain customer focus and excellent interpersonal skills.
  • Ability to work well in a team environment and follow corporate and brand standards and procedures.

Work Environment

This job operates in a hotel environment, and the role routinely uses standard housekeeping equipment. Exposure and frequent use to commercial and household chemicals and cleaning solutions are expected.

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