Customer Service Representative

2 weeks ago

Irvine, California, United States Ultimate Staffing Full time

Client Support Specialist - Warranty Division

**Bachelor's Degree Required**

Ultimate Staffing is currently seeking a dedicated Client Support Specialist to join our Warranty Division.

This role is ideal for individuals who thrive on resolving issues and assisting clients. The preferred candidate is someone eager to build a career in a professional office environment, possesses strong communication skills, and enjoys collaborating within a team.

This position offers a unique opportunity to gain foundational experience in a large corporate setting. Successful candidates will receive training on utilizing company databases and software to address consumer inquiries. Furthermore, candidates will develop practical skills in effective and professional communication with customers and partner businesses to investigate, analyze, and resolve intricate issues. Prior experience in the automotive sector is not necessary.

Key Responsibilities:

  • Engage with automotive dealerships, vehicle owners, and third-party entities via phone and email to comprehend, investigate, and address customer inquiries.
  • Record all interactions and actions taken regarding specific customer inquiries in the Customer Relationship Management (CRM) system.
  • Investigate relevant warranties, policies, customer service programs, and regulations to provide support in accordance with company guidelines while ensuring the highest level of customer satisfaction.
  • Work collaboratively with colleagues and management within the Consumer Affairs Department to meet objectives and complete projects punctually.

Essential Skills and Qualifications:

  • Bachelor's degree
  • Exceptional written and verbal communication skills
  • Strong critical thinking and problem-solving abilities
  • Effective time management and organizational skills
  • Proficiency in MS Office Suite, particularly Word and Excel
  • Typing speed of 65+ WPM
  • Previous experience in customer communication or office settings is preferred but not mandatory

Ultimate Staffing is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws.

  • Customer Service Representative

    1 week ago

    Irvine, California, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeCompany: Domino's FranchiseJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive...

  • Customer Service Representative

    1 day ago

    Irvine, California, United States DataTicket, Inc Full time

    Job DescriptionOverviewData Ticket, Inc. is a leading provider of customer service solutions, and we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction...

  • Customer Service Representative

    2 days ago

    Irvine, California, United States QMerit Full time

    Job SummaryQmerit, a leading provider of electrification solutions, is seeking a highly skilled Customer Service Representative to join our team. As a Service Delivery Representative, you will play a critical role in ensuring the success of our network of electrical contractors.Key ResponsibilitiesProvide exceptional support to electrical contractors,...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States Silverado Full time

    Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Silverado. As a key member of our customer service team, you will be responsible for managing all aspects of the patient intake process, including establishing and maintaining positive relationships with customers and referral sources, and...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States Curry UP Now Full time

    Job SummaryThe Customer Service Representative at Curry Up Now is responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesTake orders from customers and...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States Mathis Brothers Furniture Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative/Cashier to join our team at Mathis Brothers Furniture. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    17 hours ago

    Irvine, California, United States Mathis Brothers Furniture Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative/Cashier to join our team at Mathis Brothers Furniture. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States 85C Bakery Cafe Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at 85C Bakery Cafe. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Taking Orders and Processing Payments:...

  • Customer Service Representative III

    3 days ago

    Irvine, California, United States Western Alliance Bank Full time

    Job Title: Customer Service Representative IIIJob Summary:We are seeking a highly skilled Customer Service Representative III to join our team at Western Alliance Bank. As a Customer Service Representative III, you will be responsible for handling customer inquiries and providing exceptional customer service to our clients.Key Responsibilities:Customer...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States Brett Fisher Group Full time

    Job DescriptionAbout the RoleThe Brett Fisher Group is seeking a highly organized and detail-oriented Customer Service Representative to support the needs of our customers and sales team. As a key member of our operations team, you will be responsible for carrying out various tasks to ensure seamless customer service and sales support.Key...

  • Customer Service Representative Wanted

    6 days ago

    Irvine, California, United States Start ASAP Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Anaheim-based customer service team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Our company, Elysium Ventures, is committed to providing fair...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States Beazer Homes Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Beazer Homes. As a key member of our customer care team, you will be responsible for ensuring that our homeowners receive exceptional service and support throughout the repair process.Key ResponsibilitiesMeet with Homeowners: Conduct meetings...

  • Customer Service Representative

    5 days ago

    Irvine, California, United States Toshiba America Electronic Components, Inc Full time

    Job SummaryThe Account Service Representative Staff will be responsible for delivering exceptional service to our clients and supporting the Account Service team in managing client accounts. The ideal candidate will possess strong communication and problem-solving skills, along with a keen attention to detail.Key ResponsibilitiesOrder Management Support:...

  • Customer Service Representative

    18 hours ago

    Irvine, California, United States Beazer Homes Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Beazer Homes. As a key member of our customer care team, you will be responsible for providing exceptional service to our homeowners, ensuring their needs are met and exceeded.Key ResponsibilitiesMeet with Homeowners: Conduct meetings with...

  • Customer Service Representative

    1 day ago

    Irvine, California, United States Pacific Premier Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Pacific Premier Bank. As a key member of our Specialty Banking Group, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesClient Servicing: Assist clients with various banking needs,...

  • Customer Service Representative III

    3 days ago

    Irvine, California, United States AmeriHome Mortgage Company, LLC Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at AmeriHome Mortgage Company, LLC. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Key ResponsibilitiesHandle a high volume of inbound and outbound calls...

  • Customer Service Representative

    11 hours ago

    Irvine, California, United States 3 Day Blinds Full time

    About 3 Day BlindsWe are a leading national retailer and manufacturer of quality custom made blinds, shades, draperies, and shutters. Our mission is to transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space.Our CultureWe strive to create a culture of learning and opportunity, where our...

  • Customer Service Representative

    3 days ago

    Irvine, California, United States Western Growers Family of Companies Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Call Center. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCustomer...

  • Customer Service Representative Wanted

    3 days ago

    Irvine, California, United States Start ASAP Full time

    We are seeking friendly and hardworking individuals for customer-facing roles in a dynamic and growing business. Our company, Elysium Ventures, is committed to providing fair opportunities for career growth and development.As a customer service representative, you will be responsible for maintaining the highest levels of customer care while demonstrating a...

  • Customer Service Representative II

    3 days ago

    Irvine, California, United States City of Hope Full time

    About This RoleCity of Hope is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of service to our patients and callers.Key ResponsibilitiesScreen and Respond to Calls: Answer incoming...