Animal Hospital Operations Manager

2 weeks ago


Homestead, Florida, United States American Veterinary Group Full time
Job Description:

We are seeking a dynamic and experienced Practice Manager to join our hospital team at American Veterinary Group. This is a full-time position responsible for leading the hospital team and providing exceptional customer service to our patients.

About the Position:
  • In partnership with the Lead Veterinarian, the Practice Manager plays a key role in overseeing hospital operations and serving as a liaison between the hospital team and corporate support functions.
Key Responsibilities:
  • People Management: Recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
  • Financial Management: Overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
  • Customer Service: Resolving client issues and escalations and overseeing follow-up communications

The ideal candidate will have a minimum of 3 years' experience in a supervisory role and veterinary practice management experience preferred. A positive attitude, strong people skills, and emotional intelligence are essential for this role.

Benefits:
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k match
  • Generous paid time off (PTO)
  • Six weeks of paid Parental Leave
  • One Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Corporate discount program


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