Customer Service Representative

7 days ago


Homestead, Florida, United States Shaner Hotel Group Full time

At Shaner Hotels, we're committed to delivering exceptional guest experiences across our portfolio of over 65 properties. We're seeking a highly skilled Customer Service Representative to join our team at the Hampton Inn & Suites Miami-South / Homestead.

About the Role

We're looking for an individual who embodies our values of hospitality, professionalism, and dedication to customer satisfaction. As a Customer Service Representative, you'll be responsible for ensuring seamless check-in and check-out processes, handling guest complaints with empathy and efficiency, and providing personalized services to enhance the overall guest experience.

Key Responsibilities

  • Manage front desk operations, including check-in/check-out, room assignments, and key card issuance/recovery
  • Resolve guest complaints in a timely and professional manner, ensuring guest satisfaction and loyalty
  • Process payments, handle cash transactions, and maintain accurate records
  • Provide detailed information about hotel amenities, services, and local attractions to guests
  • Collaborate with housekeeping, maintenance, and other departments to ensure seamless operations
  • Perform other duties as assigned by management

Requirements

  • High school diploma or equivalent required; one year of customer service experience preferred
  • Excellent communication and problem-solving skills, with ability to work effectively in a fast-paced environment
  • Ability to work a flexible schedule, including weekends, holidays, and varied shifts
  • Basic computer skills and knowledge of hospitality software applications
  • Bilingual English/Spanish a plus

Benefits

We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience, plus opportunities for career growth and development within our company. If you're passionate about delivering exceptional guest experiences and are looking for a challenging and rewarding role, we encourage you to apply.



  • Homestead, Florida, United States Winn-Dixie Full time

    Winn-Dixie Retail Stores is seeking a Retail Customer Service Representative to provide an excellent customer experience. As a Cashier Associate, you'll be the face of our brand, interacting with customers daily and ensuring they have a positive experience in our store. Key responsibilities include:ResponsibilitiesEngage with customers, responding to their...


  • Homestead, Florida, United States Wawa Full time

    About WawaWawa is a leading convenience store chain with a long history of providing excellent customer service. Our stores are located throughout the United States, and we are committed to delivering top-notch products and services to our customers.Job OverviewWe are seeking a Customer Service Associate to join our team at one of our retail locations. As a...


  • Homestead, Florida, United States Winn-Dixie Full time

    About the Job">We're seeking a skilled and detail-oriented Grocery Clerk / Cart Attendant to join our Winn-Dixie team. As a key member of our grocery services team, you'll be responsible for ensuring an excellent customer experience in the store.">Key Responsibilities">Your primary duties will include:">">Packing customer purchases in a manner to prevent...


  • Homestead, Florida, United States Winn-Dixie Full time

    Job Description: As a Cashier Associate at Winn-Dixie, you will be responsible for creating a welcoming and enjoyable shopping experience for our customers. This includes greeting customers, responding to their needs, and resolving any issues that may arise.About the Position: In this role, you will work closely with our sales team to ensure that customers...


  • Homestead, Florida, United States Spitzer Automotive Full time

    Award-Winning Team Member Opportunity">We are seeking a highly motivated Auto Sales Consultant to join our award-winning team at Spitzer CDJR Homestead. As a BDC Associate, you will be responsible for providing exceptional customer service, responding to internet inquiries, and engaging in online dialogues regarding vehicles from customers.


  • Homestead, Florida, United States Fresco y Mas Full time

    Fresco y Mas Retail Stores - 27359 S. DIXIE HIGHWAY seeks a skilled Market Service Representative to join their team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience.Job SummaryWe are seeking a highly motivated and customer-focused individual to fill the role of...


  • Homestead, Florida, United States Wal-Mart Stores , Inc. Full time

    Job Summary: We are seeking a positive and customer-focused individual to join our team as a Cashier & Front End Services associate. As a key representative of Walmart, you will play a major role in ensuring our customers have a great shopping experience.About This Role: As a Cashier, you will be responsible for scanning items, explaining prices, and bagging...


  • Homestead, Florida, United States Walmart Full time

    Do you want to be part of a dynamic team that delivers exceptional customer service? As a Merhcandise Team Member at Walmart, you'll play a crucial role in ensuring that our customers receive their orders accurately and efficiently.You'll be responsible for reviewing customer orders, locating merchandise on the salesfloor, and ensuring orders are filled...


  • Homestead, Florida, United States Shaner Hotel Group Full time

    We are seeking an experienced Customer Service Coordinator to join our team at the Courtyard by Marriott Miami Homestead. This role is responsible for providing exceptional customer service, handling guest inquiries, and ensuring that all hotel services meet the highest standards.As a Customer Service Coordinator, you will be the first point of contact for...


  • Homestead, Florida, United States Wingstop Full time

    Are you looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional customer service? If so, we encourage you to apply for our Front of House Representative position at Wingstop.Job Summary:As a Front of House Representative, you will be responsible for creating a positive and memorable experience for our...


  • Homestead, Florida, United States AlienVault Full time

    About the JobWe're looking for a Retail Sales Consultant who can create meaningful connections with every customer. As a key member of our team, you'll use a consultative sales approach to guide customers through their options and create personalized sales expertise.The salary for this role is estimated to be around $20 per hour, with the potential to earn...


  • Homestead, Florida, United States Affinity Management Services Full time

    Job OverviewAffinity Management Services is an Association Management Company with over 15 years of experience serving Miami-Dade, Broward, and Palm Beach County. We are passionate about community association management and value knowledge sharing. As a key member of our team, you will play a crucial role in supporting our managers and employees, ensuring...


  • Homestead, Florida, United States Walmart Full time

    We're seeking highly motivated individuals to join our team as Sales Associates. In this role, you'll play a critical part in ensuring customer satisfaction by fulfilling online orders efficiently and accurately.**Responsibilities Include:Locating merchandise on the sales floor to fulfill customer ordersReviewing customer orders to ensure accuracy and...


  • Homestead, Florida, United States Winn-Dixie Full time

    Job Overview: As a Cashier Associate at Winn-Dixie, you will provide exceptional customer service and play a key role in ensuring a positive shopping experience for our customers.About the Role: This position is responsible for operating cashiering equipment accurately and efficiently, recognizing all forms of tender and providing the correct change. You...


  • Homestead, Florida, United States Zifty Full time

    Career OpportunityOverview of the RoleWe are seeking a reliable and skilled Food Service Delivery Specialist to join our team. As a key member of our operations, you will be responsible for delivering high-quality food products within a 10-mile radius of Homestead.Key Responsibilities:Pick up food orders from local establishments and deliver them to...


  • Homestead, Florida, United States Aramark Corp. Full time

    Are you passionate about delivering exceptional dining experiences? Do you have a keen eye for detail and a knack for working under pressure? We're seeking a talented Dining Services Specialist to join our team at Aramark Corporation in Miami.About the RoleThis is an exciting opportunity to be part of a dynamic team that strives to deliver world-class...

  • Homecare LPN

    7 days ago


    Homestead, Florida, United States Maxim Healthcare Service Full time

    Job Summary:We are seeking a skilled Licensed Practical Nurse (LPN) to provide pediatric care in the comfort of patients' own homes. As an LPN with Maxim Healthcare Services, you will play a vital role in delivering high-quality patient care and making a meaningful difference in the lives of our clients.About the Role:Assess, plan, implement, and evaluate...


  • Homestead, Florida, United States AlienVault Full time

    What We OfferWe're committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran...


  • Homestead, Florida, United States Maxim Healthcare Service Full time

    We are seeking a compassionate Licensed Practical Nurse (LPN) to join our team at Maxim Healthcare Services in Homestead. As a Pediatric LPN, you will provide skilled nursing care to patients in their own homes, utilizing the nursing process to assess, plan, implement, and evaluate patient care.Key Responsibilities:Utilize the nursing process to assess,...


  • Homestead, Florida, United States AIXA HERNANDEZ AGENCY Full time

    State Farm Insurance Agent located in Homestead, FL is seeking an ambitious professional to build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.Job SummaryThe ideal candidate will provide exceptional customer service, educate customers about insurance options, work with the...