Polished Service Expert

2 days ago


Houston, Texas, United States Knitwell Group Full time
About Us
At Ann Taylor, a member of the Knitwell Group, we're passionate about empowering women with the confidence and inspiration they need to succeed. Our brand offers effortlessly polished styles that cater to various aspects of women's lives. From the office to special occasions, our designs are thoughtfully crafted to meet every need.

We prioritize our employees' growth and well-being by offering access to industry leaders, tools for skill expansion, and opportunities for advancement. We celebrate our team members' milestones with benefits and support to enhance their lives inside and outside of work.

The Role
A Sales Associate will serve as a brand ambassador, building authentic connections with customers and guiding their shopping journey through personalized styling recommendations. This individual will collaborate with their team to create exceptional customer experiences and maintain an inviting sales floor environment.

Your Impact
In this role, you'll have the opportunity to:
  • Establish trust with customers and tailor their shopping experiences to their preferences.
  • Offer expert advice on products to help customers find their perfect match.
  • Foster brand loyalty by delivering exceptional service and meeting customer needs.
  • Prioritize customer satisfaction while maintaining high visual and operational standards.
  • Stay informed on company priorities and promotions using technology, providing customers with a seamless omnichannel shopping experience.
  • Work closely with store leaders to achieve individual goals and daily expectations.
You'll Bring:
  • Sales Associate or customer-focused experience (a plus).
  • A customer-centric approach to interactions.
  • Flexibility to work varied schedules, including evenings, weekends, and holidays.
  • Technical proficiency and point-of-sale system operation skills.
  • Proactivity in decision-making and problem-solving.
Benefits:
  • Discounts on merchandise across our brands, including Ann Taylor and LOFT, plus eligibility for discounts at other Knitwell Group brands.
  • Support for personal growth and opportunities for advancement within our family of brands.
  • A culture of philanthropy, with opportunities to support local community partners.
  • 401(k) plan.
Estimated Salary Range: $42,000 - $52,000 per year based on location and experience.

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