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Customer Service Representative

2 months ago


O'Fallon, United States Barron Swim School Full time

Job Summary:

Barron Swim School is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer hospitality to our families, ensuring a positive and memorable experience for all.

Key Responsibilities:

  • Provide top-notch customer service to families, handling tours, enrollments, payments, and gift shop sales with a smile.
  • Utilize established procedures to efficiently manage check-in, family, class, and payment needs.
  • Maintain a clean and sanitized environment in our customer areas, ensuring a safe and healthy space for all.
  • Collaborate with mentors and leaders to achieve team goals and objectives.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Benefits:

  • Paid 6-week training program to ensure a smooth transition into the role.
  • First child's monthly tuition is FREE, making it an excellent opportunity for families to experience our swim school.
  • Discounts on special activities at Barron Gymnastics and Barron Swim School, promoting a fun and active lifestyle.
  • Access to Cardinal Glennon SportsCare Liaison and Financial Advisor for added support and guidance.
  • Discounts in our gift shops at Barron Gymnastics and Barron Swim School, encouraging a sense of community and belonging.

About Us:

Barron Swim School is a member school of the US Swim School Association, providing high-quality swim lessons to children three months and older. We pride ourselves on teaching stroke development and water safety in a fun and engaging environment. Our team is dedicated to making a meaningful and lasting impact on children and families, and we're excited to have you join our mission.