Operations Service Center Dispatcher

4 weeks ago


Victoria, Texas, United States Archrock Full time
Job Description

As an Operations Service Center Dispatcher, you will be responsible for answering calls, creating service requests, and coordinating with Service Managers to assign technicians. Your primary goal is to provide exceptional customer service while ensuring efficient operations.

Key Responsibilities:

  • Answer calls and create service requests in a timely and professional manner.
  • Coordinate with Service Managers to assign technicians and ensure timely resolution of issues.
  • Provide level 1 IT support for field applications as needed.
  • Respond to and dispatch calls in a courteous and professional manner.

Requirements:

  • High School diploma or equivalent required.
  • No prior experience necessary, but basic knowledge of work orders is a plus.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and customer service skills.

Working Conditions:

  • Regularly required to stand, walk, and bend with good balance.
  • Regularly required to sit, perform repetitive duties, and use a PC.
  • Regularly required to talk and hear.

Archrock is an Equal Opportunity Employer.



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