Small Engine Mechanic/Rental Sales Specialist

1 week ago


North Grafton, United States Koopman Lumber Inc Full time

Job Summary:

As a Small Engine Mechanic/Rental Sales Specialist at Koopman Lumber Inc, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers. Your tasks will include inspecting and repairing various types of equipment, waiting on customers, answering telephone inquiries, and maintaining safe working conditions and procedures.

Key Responsibilities:

Greet customers and make them feel comfortable in our power and rental areas

Inspect and repair 2 and 4 stroke engines, as well as hydraulic hoses and chain saw chains

Place replenishment and parts orders, and maintain current inventory levels

Deliver and pick up rental equipment, including mowers, snow throwers, and other products

Maintain the overall appearance of our work and display areas, ensuring a clean and organized environment

Interact with customers in a positive, pleasant, and prompt manner, both in person and over the phone

Provide the highest level of service to our retail customers, with the goal of exceeding their expectations

Stay up-to-date on products sold and rented, product usage, product prices, and new products on the market in the small engine field

Maintain stock levels for assigned areas and attend company-sponsored training programs as required

Promote a team-oriented environment and perform additional functions and duties as assigned by supervisors

Requirements:

Must meet age requirements as mandated by the Commonwealth of Massachusetts Youth Employment Guidelines



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