Customer Support Associate

2 days ago


Oak Park, Illinois, United States Balance Health Full time

Balancing your career goals with a fulfilling personal life requires finding the right fit. As a Customer Support Associate - Healthcare with Balance Health, you'll contribute to delivering world-class care while developing professionally.

About the Role

You will play a pivotal role in supporting our healthcare services by ensuring seamless patient experiences. This involves greeting patients, checking them in, and managing their interactions throughout their visit.

As part of our dedicated team, you'll foster strong relationships built on empathy, trust, and clear communication. We're committed to empowering you to succeed in this vital position.

Main Responsibilities:
  • Greet patients warmly and address their individual needs
  • Efficiently collect necessary information, including insurance details and payments
  • Maintain accurate records and perform related administrative tasks
Key Requirements:
  • High school diploma or equivalent required; 2+ years' experience in healthcare beneficial
  • Exceptional interpersonal and communication skills
  • Familiarity with computer systems and office software
  • Patient-centric mindset and ability to multitask
  • Ambitious individuals with a passion for growth
Our Commitment:

At Balance Health, we're dedicated to fostering a supportive environment where our employees can thrive. Our compensation package includes a competitive salary range of $42,000 to $60,000, commensurate with experience.



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