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Medical Intake Specialist
2 months ago
About Hines & Associates Inc.
We are a nationwide, independent leader in personalized managed health care, focused on delivering comprehensive services with program excellence and cost containment.
Job Summary
The Medical Intake Specialist will support the Utilization Review Department by collecting intake information, creating electronic patient files, and sorting and mailing certification letters.
Key Responsibilities
- Answer utilization review line and direct calls to the appropriate person, retrieve voicemail, and transfer messages to the assigned nurse.
- Collect demographic information to create patient files.
- Print, mail, fax, and copy correspondence as necessary.
- Perform other duties as assigned.
Requirements
Education: High School Diploma or equivalent required. Courses in computers, medical terminology, data entry, word processing, and secretarial training desired.
Skills: Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems. Bi-lingual helpful but not required.
Experience: At least one year of professional office experience, with experience in a healthcare environment required.
Personal Qualifications: Helpful and friendly telephone personality, ability to proof written material accurately, accurate data entry ability, and ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader.
Benefits
Quarterly bonus eligible, full-time position with a Monday - Friday schedule, generous benefits package, including a 401k plan with a company match, paid time off, and shift differential available for this shift.
Work Environment
We offer a hybrid schedule, with 2 days per week remote work after successful completion of the training period. Must be able to work in the office 5 days per week during the training period.
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