Retail Team Member
4 days ago
Massage Envy Tracy Pavilion is seeking a Retail Team Member to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.
About the Role:
- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Help grow and retain a client base both in-person and through phone/email outreach
Benefits and Perks:
- Competitive base pay per hour PLUS bonuses and commissions
- Employer-paid healthcare including medical, dental and vision plans
- A flexible schedule for a better work/life balance
- In-depth product and service training
- A free massage, skincare or stretch service each month
- Product discounts
Requirements:
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
Estimated Salary: $18.00/hour
About Us:
We strive to deliver an excellent experience and grow our member base to help more people on their wellness journey. If you're ready to join us, we look forward to meeting you
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