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Pediatric Phone Triage Specialist

2 months ago

Atlanta, Georgia, United States Kids Health First Pediatric Alliance Full time

Kids Health First Pediatric Alliance is seeking a dedicated LPN or MA with a minimum of one year of clinical experience in pediatric care to manage phone triage for pediatric patients. This position is office-based and involves direct communication with patients via phone.

The Triage Nurse will serve as the primary contact for incoming patient calls, performing thorough assessments and determining appropriate actions based on the needs of the patients.

Key Responsibilities:
  • Administer vaccinations and medication injections
  • Conduct routine preventive health screenings
  • Prepare patients for examinations and treatments
  • Perform standard blood draw procedures
  • Maintain inventory of medical supplies
  • Organize and manage patient records
  • Adhere to established practice protocols
Essential Qualifications:
  • Strong interpersonal communication skills
  • Knowledge of medical terminology
  • Ability to communicate clearly and effectively
  • Detail-oriented with strong organizational skills
  • Understanding of medical practices and policies
  • Familiarity with patient care procedures
  • Commitment to confidentiality
Physical Requirements:

This position necessitates the ability to sit for prolonged periods, as well as engage in standing, walking, and other physical activities. Proficient hand-eye coordination and manual dexterity are essential. Excellent communication skills are required, along with the capacity to function effectively in a high-pressure environment.

Disclaimer: Kids Health First Pediatric Alliance is a collaborative network of pediatric practices. Candidates will be evaluated by recruiters, and hiring decisions will be made by the respective practices. Compensation and benefits may vary.