Customer Service Ambassador
3 weeks ago
As a Customer Service Ambassador at Planet Fitness, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.
Job Responsibilities- Greet members, prospective members, and guests in a friendly and professional manner.
- Handle all front desk related activities including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
- Facilitate needed updates to member's accounts and respond to member questions and concerns in a timely and professional manner.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Punctuality and reliability is a must.
- Exceptional customer service skills.
- Strong listener with the ability to empathize and problem solve.
The estimated salary for this role is $25,000 - $35,000 per year, depending on location and experience. We offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement.
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