Customer Service Representative

3 weeks ago


Twin Falls, Idaho, United States First Federal Savings Bank Full time
Why Work at First Federal Savings Bank?

We are seeking a highly skilled Customer Service Center Specialist to join our team. As a representative of our company, you will provide exceptional customer service and support to our members and communities.

About the Job:
This is a full-time position that requires sitting for extended periods and using computer applications and equipment. The ideal candidate will have a high school diploma or equivalent and experience in customer service or call center operations. A background in banking is a plus but not required.

Key Responsibilities:
- Provide excellent customer service and maintain a positive work environment
- Process various requests, including payments, transfers, and research
- Assist with troubleshooting and resolving customer issues
- Develop productive working relationships with all departments

Benefits:
- Competitive salary: $45,000 - $60,000 per year
- Paid vacation, sick leave, and holidays
- Health insurance, dental insurance, and vision insurance
- 401(K) retirement plan and educational assistance
- Life insurance and long-term disability insurance
- Paid community service hours and opportunities for professional growth

About Our Company:
First Federal Savings Bank is a mutual bank dedicated to serving our members and communities. We offer a unique work environment where you can make a meaningful difference. If you are passionate about providing exceptional customer service and supporting your local community, we encourage you to apply for this exciting opportunity.

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