Technical Support Specialist

4 days ago


Traverse City, Michigan, United States Crown Equipment Full time
Job Description

Crown Equipment Corporation is a world-leading manufacturer of lift trucks, seeking a highly skilled Technical Support Specialist to join our team in Traverse City, MI.

Estimated Salary: $55,000 - $75,000 per annum, depending on experience.

About the Job

The successful candidate will possess excellent technical knowledge and problem-solving skills, with experience working with Microsoft Office and strong communication skills. Key responsibilities include:

  • Processing incoming calls from Crown customers and service technicians
  • Dispatching trained technicians to clients' locations
  • Entering technician payroll hours and processing parts and service billing
  • Creating daily work orders and maintaining accurate records

This is an excellent opportunity for a motivated and organized individual to join a dynamic team and contribute to the success of a leading global organization.



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