Dispatch and Support Specialist
12 hours ago
Are you looking for a challenging role that combines customer service, technical expertise, and leadership skills? Look no further Crown Equipment Corporation is seeking a Dispatch and Support Specialist to join their team in Traverse City, MI.
**Job Overview:**
In this dynamic role, you will be responsible for handling incoming calls, dispatching technicians, processing payroll hours, and maintaining accurate records. You will also be expected to create daily work orders, process parts and service billing, and assist other departments as needed.
**Responsibilities:
- Provide exceptional customer service to Crown customers and technicians
- Dispatch technicians to meet customer needs in a timely manner
- Process payroll hours and enter data accurately
- Process parts and service billing and ensure timely payment
- Create daily work orders and maintain accurate records
- Assist other departments as needed to ensure seamless operations
**Benefits Package:**
Crown offers a comprehensive benefits package, including a salary range of $45,000 - $60,000 per year, depending on experience, plus Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and more.
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