Insurance Services Coordinator
2 days ago
Job Summary: We are seeking a highly skilled and customer-focused Office Representative to join our team at State Farm Insurance. As an Office Representative, you will play a critical role in providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.
Key Responsibilities:
- Assist customers with their insurance needs and provide personalized support.
- Process insurance policy changes, updates, and renewals in a timely and accurate manner.
- Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
- Collaborate with team members to achieve office goals and promote a positive work environment.
- Stay up-to-date on insurance industry trends and regulations, and apply this knowledge to provide exceptional customer service.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and proficiency in Microsoft Office.
- Ability to maintain confidentiality and handle sensitive customer information.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Insurance Services Coordinator
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