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Branch Sales Associate
2 months ago
Work Location Type: Onsite
Grainger Businesses is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With a strong focus on customer satisfaction, we strive to provide value for our customers, foster an engaging culture for our team members, and drive strong financial results.
Our welcoming workplace enables you to learn, grow, and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we're looking for passionate individuals to join our team as we continue leading the industry over our next 100 years.
Position Details:As a Branch Sales Associate, you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Store Manager.
Compensation:
This position is hourly and the starting pay is $17.65.
The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate's experience, qualifications, geographical area, and internal equity of the team.
You Will:- Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
- Look for ways to maximize sales opportunities and encourage customer loyalty
- Adapt communication style to differing audiences in email, over phone, or in person
- Pick, prepare, and stage will call orders/shipping product
- Prepare customer backorders and put away other stock received
- Help with merchandising and perform showroom replenishment
- Perform inventory counts
- Learn and easily navigate through different computer systems for customer-facing and warehouse activities
- Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
- Agree to safety guidelines and comply with all process standards including wearing personal protective equipment
- Flexibility to work any time within branch hours of operation
- Will safely lift up to 50 pounds unassisted and heavier loads with assistance
- Learn and operate powered industrial equipment
- Medical, dental, vision, and life insurance coverage starts day one
- Paid time off (PTO) days and 6 company holidays per year
- 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, and more