Customer Service Representative

3 weeks ago


Westlake, Louisiana, United States Caesars Entertainment Full time
Job Description:

The Customer Service Representative is responsible for providing exceptional customer service, promoting merchandise sales, and handling cash transactions. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Greet all guests with a friendly and courteous demeanor
  • Maintain awareness of retail floor security, products, and services
  • Assist customers with information and answer phone calls
  • Encourage multiple sales by offering additional products or services
  • Balances cash at end of shift

This role requires a high school diploma or equivalent, along with one year of retail sales experience. Strong math skills and excellent guest service skills are also essential.



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