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Courier - Sample Transport Specialist

2 months ago


Tonawanda, New York, United States Pace® Analytical Services Full time
Job Summary

We are seeking a reliable and detail-oriented Courier to join our team at Pace Analytical Services. As a Courier, you will play a critical role in ensuring the safe and timely transportation of samples and related materials to our laboratory facilities.

Key Responsibilities
  • Sample Transportation: Pick up, transport, and deliver samples and related items to our laboratory facilities, ensuring they are handled and stored properly.
  • Documentation and Record-Keeping: Review, complete, and process documents, databases, and related materials and information for sample pick up, transport, and delivery.
  • Vehicle Preparation: Prepare your vehicle or truck for daily operations, including documents, safety, and related areas.
  • Customer Support: Provide basic support to staff and management regarding the transport of samples and assist with resolving employee, management, and customer issues.
  • Compliance and Safety: Ensure compliance with applicable laws, rules, and regulations, and receive guidance and direction or escalate when required.
  • Team Collaboration: Contribute to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
  • Company Representation: Promote and support the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff, and act in a manner that promotes a harmonious and effective workplace environment.
Requirements
  • Education and Experience: High school diploma or equivalent; experience in related work is preferred; or an equivalent combination of education, training, and experience.
  • Required Certificates, Licenses, and Registrations: Valid Driver's License.
  • Required Knowledge and Skills: Sample pick up, transport, and delivery principles, practices, and techniques; understanding of the daily administration of sample deliveries; customer service principles and practices; safe driving principles and practices; ability to learn applicable organizational policies and procedures; computer applications and systems related to the work; principles and practices to serving as an effective project team member; methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations; correct business English, including spelling, grammar, and punctuation.
  • Required Skills: Safely operating a motor vehicle; providing customer service; operating in both a team and individual contributor environment; applying and explaining organizational policies and procedures; maintaining databases, forms, documents, and related information; using initiative and judgment within established department policies and procedures; using tact, discretion, and prudence in working with those contacted in the course of the work; performing effective oral presentations to groups and peers and the department; contributing effectively to the accomplishment of team or work unit goals, objectives, and activities; establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
Benefits

Pace Analytical Services offers a comprehensive benefits package, including:

  • 80 hours of paid vacation per year
  • 7 paid holidays per year
  • 2 floating holidays per year (prorated based on start date)
  • 40 hours paid sick time per year
  • Paid bereavement leave (days based on relation to the employee)
  • 8 hours paid volunteer time per year
  • Medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401(k), and ROTH 401(k) with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.

Pace Analytical Services is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.