Cafe Operations Manager

1 month ago


Los Angeles, California, United States G&B Coffee LLC Full time
About the Role

We are seeking a highly motivated and experienced Assistant Cafe Leader to join our team at G&B Coffee LLC. As a key member of our cafe operations team, you will be responsible for managing the day-to-day activities of the cafe, including supervising staff, maintaining high standards of customer service, and ensuring the smooth operation of the cafe.

Key Responsibilities
  • Manage and develop a team of cafe staff, providing guidance and support to ensure excellent customer service and high-quality products.
  • Oversee the preparation and presentation of food and beverages, ensuring consistency and quality standards are met.
  • Monitor and control cafe operations, including inventory management, cash handling, and customer transactions.
  • Collaborate with the General Manager to achieve business objectives, including sales growth, customer satisfaction, and staff development.
  • Develop and implement strategies to improve cafe performance, including process improvements, staff training, and customer engagement.
Requirements
  • Proven experience in a cafe or hospitality management role, with a strong track record of leadership and team development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
  • Strong problem-solving and analytical skills, with the ability to identify and resolve operational issues.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Knowledge of coffee and food preparation, with a passion for delivering high-quality products and exceptional customer service.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company matching funds.
  • Free drinks and discounts on food and merchandise.
  • Ongoing training and development opportunities, including leadership development programs and coffee training.


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