Automotive Service Manager
4 weeks ago
About the Role:
We are seeking an experienced Automotive Service Manager to join our team at Midas CSB Auto. As a key member of our service department, you will be responsible for managing and directing all service department activities, including overseeing complete vehicle inspections, making comprehensive recommendations, and delivering exceptional customer service.
Key Responsibilities:
- Deliver exceptional customer service while listening and consulting customers
- Follow up with customers, services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and make comprehensive recommendations
- Deliver and discuss pricing estimates with customers and promote shop service specials
- Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed
- Supervise up to ten employees
- Oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
- Maintain inventory counts
- Ensure overall cleanliness and organization of the facility
Requirements:
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays
- Valid driver's license
About Midas CSB Auto:
We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are committed to training our associates and promoting from within the organization.
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