Capital Projects Coordinator

2 months ago


Schofield, Wisconsin, United States RoofConnect Logistics Full time
Job Summary

We are seeking a detail-oriented and proactive Capital Projects Coordinator to join our Technical Services team at RoofConnect Logistics. As the primary point of contact for technical services, you will play a critical role in maintaining project momentum and ensuring that all stakeholders are informed and satisfied.

Key Responsibilities
  1. Primary Contact for Technical Services
  • Be the friendly and efficient first point of contact for technical services inquiries.
  • Manage incoming calls, provide information, and ensure that callers are transferred to the right team members.
  • Deliver a high level of customer satisfaction by addressing caller needs promptly and effectively.
Project Support
  • Collaborate closely with the dispatcher, project coordinator, and specialists to support various tasks.
  • Get hands-on experience in generating bid invitations, dispatching, entering bid details, and managing third-party systems.
  • Handle follow-up communication with contractors via phone/email and keep checklists and reports updated.
  • Assist in compiling contractor Notices of Award (NOA) and related checklists.
  • Generate change orders in Salesforce and perform daily weather checks to confirm project status with on-site contractors.
Third-Party System Inputs
  • Ensure that project schedules are accurate and up-to-date across all systems.
Maintaining Contract Files
  • Keep meticulous records of all contracts and related documents, both in electronic and physical formats.
  • Organize Daily Progress Report Logs, completion photos, punch lists, changes, amendments, and close-out documents.
Utilizing Computer Software
  • Use Salesforce as your primary tool for project management.
  • Work with Microsoft Office Suite and other project management software to ensure all tasks are completed efficiently.
Performing Other Essential Duties
  • Step in for other roles within the Technical Services department as needed, based on the current operational requirements.
Requirements
  • Education
    • High School diploma or equivalent.
  • Experience
    • At least six months of customer service experience.
  • Skills
    • Strong understanding of business ethics and confidentiality.
    • Excellent communication skills for interacting with internal and external stakeholders.
    • Ability to maintain follow-up communication and manage multiple tasks simultaneously.
    • Positive attitude and ability to work well within a team environment.
    • Eager to learn and proficient in using Salesforce, Microsoft Office Suite, and other related software.
    • Keen attention to detail with a focus on accuracy and efficiency.
    • Strong time management and organizational skills.


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