Customer Service Ambassador

24 hours ago


Richmond, Virginia, United States Teleperformance USA Full time
Teleperformance USA: A World of Opportunities

Welcome to Teleperformance USA, a global leader in digital business services. Our company is dedicated to helping the world's top brands deliver exceptional customer experiences.

We are seeking an experienced Interaction Specialist to join our team. In this role, you will be responsible for connecting with customers via phone, email, chat, and social media to resolve their questions and concerns.

Your primary objective will be to find innovative solutions to customer issues, ensuring that their needs are met promptly and professionally. You will work collaboratively with our team to escalate complex cases and provide timely feedback on call issues.

As an Interaction Specialist, you will have the opportunity to work with people from diverse backgrounds and cultures, developing your skills in communication, problem-solving, and conflict resolution.

To succeed in this role, you must possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be proficient in PC operation and navigation, with typing speeds of at least 25 WPM.

In return for your hard work and dedication, we offer a competitive salary of $35,000 - $45,000 per annum, depending on location and experience. We also provide comprehensive benefits, including medical, dental, vision, and 401(k) plans, as well as opportunities for career growth and professional development.

Join us today and discover a world of opportunities with Teleperformance USA


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