Customer Support Associate
2 months ago
Company Overview
Core Values of Our Team
- Uphold integrity and respect in all interactions
- Commit to excellence in every task
- Ensure every customer leaves with a memorable experience
- Foster a culture of continuous learning and development
- Maintain a positive attitude
- Enjoy the work we do
Position Overview
Key Responsibilities include managing all operational equipment; organizing and rotating supplies from delivery to storage areas; preparing menu items; handling and processing customer orders via phone and online; conducting inventory counts and completing necessary documentation; maintaining cleanliness of equipment and the workplace.
Essential Customer Service Skills encompass the ability to effectively understand and communicate both verbally and in writing with customers and team members, whether over the phone or face-to-face.
Required Qualifications
Additional Insights
Physical Demands involve the capacity to stand, walk, sit, lift, carry, push, climb ladders/stairs, bend, crouch, reach, and grasp with hands to operate tools and equipment, while also adapting to various temperature and environmental conditions. Training on the job will include customer service orientation, interactive software training, and practical hands-on experience.
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