Customer Service Representative Team Member

3 weeks ago


Cuyahoga Falls, Ohio, United States Sam's Club Full time

Job Summary:

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We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate at Sam's Club. As a key member of our front-end team, you will be responsible for providing exceptional service to our members, processing transactions, and maintaining a clean and organized store environment.

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Responsibilities:

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  • Provide outstanding customer service to members, responding to their needs and resolving any issues promptly">
  • Process transactions accurately and efficiently, using register systems and handling cash, credit card payments, and mobile payments">
  • Maintain a clean and organized store environment, restocking shelves, and replenishing inventory as needed">
  • Work collaboratively with other team members to achieve sales goals and meet performance expectations">
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Requirements:

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  • High school diploma or equivalent required; prior retail experience preferred">
  • Excellent communication and problem-solving skills">
  • Able to work in a fast-paced environment and adapt to changing priorities">
  • Friendly and approachable demeanor, with a strong commitment to customer satisfaction">
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What We Offer:

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  • Competitive hourly wage range of $16.00 - $23.00 per hour (dependent on location and experience)">
  • Performance-based bonus awards and other benefits for a happier mind, body, and wallet">
  • Opportunities for career growth and advancement within the company">
  • A supportive and inclusive work environment that values diversity and inclusion">
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At Sam's Club, we believe in investing in our people and providing them with the tools and resources they need to succeed. Our employees enjoy a range of benefits, including medical, vision, and dental coverage, 401(k) matching, and paid time off. We also offer opportunities for professional development and education through our Live Better U program. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply for this exciting opportunity



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