Client Support Specialist

2 weeks ago


New Orleans, Louisiana, United States Essilor Full time

Position Overview:
The primary responsibility of this role is to effectively manage customer inquiries within the laboratory environment on behalf of the Customer Service department.

Key Responsibilities:
This position involves tasks that are generally routine, necessitating careful analysis and the application of personal judgment. Specific responsibilities include:

  • Assisting customers with their requests and ensuring satisfaction.
  • Utilizing internal systems to track and resolve customer issues.
  • Collaborating with various departments to enhance service delivery.

Skills and Qualifications:
Successful candidates will demonstrate strong communication skills and the ability to work independently while maintaining a focus on customer needs.



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